COPENHAGEN — Epistolophobes rejoice! On Dec. 30, Denmark’s national postal
authority PostNord will stop delivering paper letters, concluding a service
first offered in 1624.
The decision to sunset the delivery of physical missives is a pragmatic one:
PostNord reported an operating deficit of 428 million krone — or €57 million —
last year. Given the volume of physical missives processed has decreased by over
90 percent since 2000, ending the service is a clear cost-cutting decision.
“PostNord Denmark has a long history in which letters have been an important
part, but with Denmark being one of the most digitalized countries in the world,
most of the Danes no longer send physical letters,” said Andreas Brethvad, the
company’s director of public affairs and communications. The postal authority
will now pivot to focus on the delivery of e-commerce parcels instead — a
service used by eight out of every 10 Danes who routinely shop online.
However, Danish law guarantees citizens have the right to send and receive
physical letters. So, with PostNord no longer offering the service, shipping and
distribution company Dao will be stepping in. From January on, Danes wishing to
send letters at home or abroad will have to hand them in at the private
company’s shops — which already processed 30 million missives this year — and
affix them with its corporate stamps.
Dao said it’s “excited” to provide the service, for which the company is set to
receive 110 million krone (€14.7 million) in government subsidies. And in a post
on its corporate website, the parcel processing group highlights new data that
suggests physical correspondence is experiencing a revival among younger Danes
who are embracing pen-and-paper communication.
The company now aims to capitalize on this trend by lowering letter delivery
fees and ramping up its processing capacity to up to 80 million letters next
year.
“Many believe that letters are disappearing, but they still play an important
role,” said Dao Sales Director Lars Balsby, who stressed they seek to provide
the service for the foreseeable future. “We will be here tomorrow, in five
years, and in 10 years.”
END OF AN ERA
PostNord’s decision to stop its physical mail delivery service means the
phaseout of 1,500 jobs. It also spells the end for Denmark’s 1,500 red
postboxes.
Brethvad said PostNord is sensitive to the fact that the postboxes are an iconic
part of Danish heritage. Earlier this month, 1,000 of them were sold off in a
special sale, and an additional 200 will be auctioned off in January, with all
proceeds going to charities supporting children affected by crisis situations
around the world.
PostNord’s decision to stop its physical mail delivery service means the
phaseout of 1,500 jobs. It also spells the end for Denmark’s 1,500 red
postboxes. | Kristian Tuxen Ladegaard Berg/NurPhoto via Getty Images
The remaining boxes will be preserved to “serve new, meaningful purposes,”
Brethvad explained. And while that future use is yet to be determined, the
successful conversion of unused telephone boxes into pop-up libraries in places
like the U.K. and Sweden demonstrates that defunct on-street infrastructure can,
indeed, have a successful second act.
Denmark isn’t the only EU country revising the way it handles mail, though.
Across Europe, postal authorities are trying to cut costs by outsourcing or
eliminating services and slashing jobs. After six decades, Deutsche Post
scrapped its next-day air mail delivery service in Germany last year and is
currently laying off thousands of workers. Poland’s Poczta Polska is similarly
slashing thousands of jobs in a bid to reduce losses.
With postal services hard-pressed to cut costs, mailboxes and letter-bearing
postal workers could eventually go the way of the pigeon post Paris relied on
during the Franco-Prussian War, or the pneumatic mail service that whooshed
messages across Prague until 2002.
Tag - Postal services
Postal services in Europe will stop sending parcels to the United States as new
tariffs on the import of goods worth less than $800 kick in at the end of the
month.
U.S. President Donald Trump last month scrapped a long-standing tax exemption on
the import of low value goods known as “de minimis” from Aug. 29 onwards via an
executive order.
National post services in France, Spain, Germany and the U.K. have all said they
would temporarily suspend their shipment services to the U.S. as of next week to
prepare for the new measures. Belgian postal service Bpost already stopped
shipping parcels to the U.S. on Friday, the company announced in a statement.
The suspensions — which will not affect letters or small parcels worth less than
$100 in many countries — will start on Monday and last until the postal services
find practical solutions.
“The suspension will be maintained for the time strictly necessary to adopt the
necessary operational measures to meet the new obligations of the United
States,” the Spanish national postal service Correos said on Friday.
The U.K.’s Royal Mail said it hoped the interruption would only last a couple of
days after which it would have “a new system up and running,” the BBC reported.
Some services blamed the U.S. for not giving them enough time to prepare for the
new rules.
“Despite discussions with the U.S. customs services, no time was granted to
postal operators to organize themselves and ensure the necessary IT developments
for compliance with the new established rules,” France’s La Post said, according
to reports in Le Monde.
The tariffs on small parcels come just as the U.S. and the European Union shook
hands on a new trade deal to end months of escalating tensions over tariffs
between the two blocs.